Welcome to
TAJ Real Estate's
Landlord Onboarding Process
Welcome to our
Lettings
Onboarding Process
A transparent, compliant and seamless onboarding process for our landlords
Thank you for choosing to trust us with your property. Our team is committed to ensuring a smooth, compliant and efficient journey from initial onboarding through to tenant move-in and ongoing management. Below is an overview of the steps and information required to get started.
Ready to Get Started?
Click the button below to complete our onboarding form
Our Onboarding Process
A quick step to step guide on our onboarding process
Step 1
Registration &
Information Collection
We gather essential details about you and your property to ensure legal compliance and prepare for tenancy marketing.
Step 2
Compliance &
Safety Checks
We verify required documentation such as EPC, Gas Safety Certificates and EICR to ensure the property meets legal standards.
Step 3
Property Preparation
& Marketing
Professional photos, listing preparation, and advertising across major platforms to attract high-quality tenants.
Step 4
Viewings &
Tenant Selection
We conduct viewings, screen applicants, and carry out thorough referencing to secure suitable tenants.
Step 5
Tenancy Agreements
& Deposit
We prepare compliant tenancy agreements and ensure deposits are properly registered.
Step 6
Move-In &
Property Management
Final checks, inventory and key handover, followed by proactive management and tenant support.
What We Need From You
The documents and information required are essential to ensure we can legally market and manage your property, verify ownership, meet statutory landlord obligations, protect both you and your tenants, and ensure your property fully complies with current UK legislation. To ensure compliance and a smooth start, please prepare the following before beginning the landlord onboarding process
All Landlord & Ownership Details
- Full legal name(s)
- Contact number & email
- Correspondence address
- Photo ID (passport / driving licence)
- Proof of property ownership (Land Registry / mortgage statement)
- Overseas landlord? (NRL form required)
- Emergency contact
- Bank details for rental payments
Legal & Compliance Documents
- Energy Performance Certificate (EPC
- Gas Safety Certificate
- Electrical Installation Condition Report (EICR)
- Smoke & CO alarm compliance
- Right to Let (freeholder consent if leasehold)
- Landlord buildings insurance
- Landlord licence (if applicable)
Property Information
- Full property address
- Property type (House / Flat / HMO)
- No. of bedrooms & bathrooms
- Furnishing level (F / UF / PF)
- Heating type & energy source
- Governing Local authority details
- Council tax band
- Service charge / ground rent details (if leasehold)
Additional Information
- Utility / meter information
- Appliance list & warranties (if any)
- Any planned works or improvements
- Number of keys provided
Marketing & Letting Preferences
- Service level (Let Only / Rent Collection / Full Management)
- Desired monthly rent
- Target market (e.g., professionals, families, students)
- Tenant restrictions (pets, smoking, etc.)
- Availability date
- Viewings preferences (agent-led / access arrangements)
Legal Sign-Off
- All documents provided / booked
- Agency terms & agreement signed
- AML compliance checks
- ID verification
- Compliance verified
Useful Downloads for Landlords
Clear, concise and ready-to-use documents to help you understand requirements, responsibilities and next steps.
Download our
Required Documents Guide
An essential checklist detailing all mandatory certificates, proofs, and documents needed to legally market and let your property.
Download our
Onboarding Roadmap
A roadmap of our onboarding process, outlining the steps, and what to expect as we prepare your property for the rental market.
Download our
Letting service information
A detailed breakdown of our full service offering, a transparent overview of our fee structure, and benefits of using our services
Ready to Get Started?
Click the button below to complete our onboarding form
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